Attention Metro Detroit Home Owners
2 Common Complaints
What You Need to Avoid When Selecting a Carpet Cleaning Company in Metro Detroit
Carpet cleaning companies in Metro Detroit, MI are NOT all the same. Make sure you know exactly what type of eqipment the carpet cleaner you are considering is using - Do not select a company based on the cheapest price or the best coupon offers!
Long after the sweetness of a cheap price dissapates, the bitterness of low quality workmanship will remain.
Protect Yourself From Being Burned By Metro Detroit Carpet Cleaners Who Want To Rip You Off and Leave Your Carpets Stained!
Before you select a company to clean your carpets, you might want to consider the following to ensure that you don’t become another victim of the industry’s rip-off tactics and poor cleaning results:
#1 Rip-Off Pricing Tactics:
Beware the ‘bait-and-switch’ – this is a favorite tactic of many of the carpet cleaning companies in Metro Detroit. You know the routine: “$99 to clean your whole house”. When the technician arrives he tells you that you need spot/stain treatment which is extra – in the end, your bill is likely to be 3-4 times what was promised.
At Speed Clean Services, we will outline exactly what our pricing is, over the phone – before we come out there! Our pricing includes a pre-treatment which will take care of common stains - we will quote extra for hazardous type stains (i.e. urine, vomit, feces, and blood). There are no hidden charges or surprises.
"I recently used Speed Clean Services to clean my carpets and I have to say that their service far exceeded my expectations and the service performed by any of the other companies I have used in the past. I would definitely recommend Speed Clean Services to anyone looking for a carpet cleaning service that really does get your carpets clean, the first time."
- Mrs. Holton, Clinton Twp, MI
#2 Poor Cleaning Job:
The carpet cleaning industry receives many complaints from consumers who are unhappy with the quality of the cleaning job they have received (go to www.complaints.com to see this firsthand!). These types of complaints are due to the following reasons:
|Stains not removed or return later.
|Pet smells are still present or worse than before!
|Carpets are wet for too long
|Detergents used are still ingrained in carpets|
The reason for the above problems is often due to the equipment that the company uses, which varies considerably. At the low end, this can be a portable machine (similar to those that you can rent from your local store), up to van-mounted equipment. Most companies' machines cannot produce steam at a high enough temperature (typically between 100-200 degrees F) nor have sufficient suction power (to suck back the dirty fluids). Because of this, most companies use chemical detergents on your carpet to try to break down the stains. Unfortunately, most of this detergent ends up remaining in your carpet or, worse, gets smeared in with the original stain.
At Speed Clean Services we have custom-built machines, based on over 31 years of service working in Metro Detroit and finding out what works and what doesn’t. Our powerful, van-mounted machines produce steam at 250 degrees, which provides a better cleaning without having to use sanitizers. We do use a pretreatment that is sprayed down before we steam it back out with all your dirt and soil which is a citric acid pretreatment – totally natural and safe.
Good quality for the price!
Amazing job on my carpets. If I didn't know better, I'd say my carpets were brand new. I really like the tech who came out and took care of the stains and filthiness in a courteous and professional manner
- Mr. Brandonberg, Grosse Pointe, MI
We Have Created What We Consider To Be The Perfect, Carpet-Friendly Cleaning Service, That Actually Does What It Is Supposed To...
Take 90 Seconds To See If You Agree
Hi I’m DJ Neumann, Operations Manager, and IICRC Master Cleaner of Speed Clean Services, the best Metro Detroit Carpet Cleaning Company. Our mission is to “WOW" every customer, and we have been doing just that since 1980. With more than 150 companies to choose from in the 3 county area, we suggest that you examine 3 criteria in making your selection: Equipment, Training and Service.
- Equipment - Our service vehicles, are $70,000 state of the art cleaning machines. The vacuum blower, essential to drying your carpet, is powered by a 300 horsepower engine. Most carpet cleaning vacuums are run by 20 horsepower engines. The difference in drying time and cleanliness is astounding.
- Training - We have been IICRC certified firm since 1983. Look up our qualifications online at www.iicrc.org and see our long list of certifications. Also note, how very few companies in our area are certified, or carry the amount of certifications that we do.
- Service - Our customer service representative calls every customer a couple of days after each job to be sure of 100% satisfaction. If not, we book an appointment immediately at no charge where we will come back to fix any problem. We also have a tremendous guarantee in that any spot or stain that we remove, if it ever returns, we will come back to remove it at no charge.
Whether your need is carpet cleaning, odor removal, tile and grout cleaning, water damage restoration, Oriental and wool area rug cleaning, upholstery cleaning, in-home drapery cleaning or color spot dyeing we would love to “WOW" you and show you our professionalism.
We would welcome the opportunity to provide you with a quote, give you further information or schedule you an appointment.
"If it's Cleaning... We Do It!"
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